Testimonials - A selection of comments from our customers:
We first started using Resolve in 2015 when we had to upgrade an old system and needed
someone reliable and straight forward to deal with. With no past working history they bought us
a machine, loaded on all our old files and got us back up and running. When we phoned
with a problem they remote logged in and fixed it. Yesterday my PC failed dramatically. A brief
conversation with Tim fixed it. Having an easy to deal with IT company in the wings is incredibly
reassuring. Really recommended.
I was just wanting to say a very big thank you for your excellent service this morning. The technical aspect was first rate, my problem was sorted out as soon as I arrived and the pricing was honest. I'll certainly be recommending you to friends and colleagues. On all counts, your score would be many times that given to PC World's so-called knowhow techies.
I’m delighted to be one of Resolve’s longest standing customers. For 14 years now Tim and his team have supported our IT systems (computers and phones) and seen us through countless upgrades and innovations. His approach is always honest and transparent – if he doesn’t know the answer, he’ll always tell me and then find out - and I know that I have the backup of his team at all times. I’m often approached by other IT companies trying to sell their services to me, and it’s always been easy to say no!”
Resolve have been our IT department for over 6 years. They have seen us grow in staff numbers, re-assigned people to different posts and mobile working and guided us through technological changes.
We have turned to them on all aspects of need, including having multiple sites, property moves, server expansions and the joys of security, file organisation and system crashes.
They have guided us through the CTX scheme and the acquisition of software at the best price for charities, prompt action in the provision of and support for laptops and hardware, access rights, email tasks, lost files, accounting packages, file sharing and every combination available to a workforce that is focused on improving the lives of homeless people.
They have assisted us with better broadband installation, cheaper telephone costs, recycled iPads and phones.
The team have always been professional, approachable, friendly and there for us, including when it may be a matter not under their direct jurisdiction. The value of the service delivered includes peace of mind, knowing that any staff member can make contact and there is someone to help them with their problem.
All this for a fair price. Thank you!
We have been with Resolve IT for several years now. Not only do they look after our IT on a day to day basis, but they also played a key role in the seamless relocation of our business earlier this year both assisting us in developing an informed strategy for our IT, communications and security and then supporting implementation from cabling to network configuration.
The team are friendly, helpful and prompt. They always bring solutions to our problems whether considering fine grained technical issues or overarching business strategies which is why I would recommend them to both start-ups and long standing businesses.