AI Consultancy & Training for Worcestershire Businesses
Practical AI strategy, hands-on training and real implementation — from developers who've been building business systems for over 40 years. No jargon, no hype, no London prices.
Every Business Is Hearing About AI. Very Few Know What to Do About It.
Your staff are already using ChatGPT — you just don't know about it yet. Your competitors are automating processes you're still doing by hand. And every vendor you speak to is trying to sell you their AI product, not solve your actual problem.
You don't need another sales pitch. You need someone who understands your business, speaks plain English, and can tell you honestly what's worth doing and what's a waste of money.
That's what we do. We've been helping Worcestershire businesses make good technology decisions since 2001 — and AI is just the latest in a long line of things we've helped our clients navigate.
Sound Familiar?
"We know we should be doing something with AI but we don't know where to start."
"Our staff are using ChatGPT but we've got no policy and no idea what data they're sharing."
"We had a consultant come in but they just gave us a report full of buzzwords. Nothing actually changed."
"We want to automate but every solution seems to need a six-figure budget and a team of developers."
Not sure where to start? Take our AI Readiness Assessment.
7 quick questions. Instant results. Find out exactly where your business stands and get a personalised recommendation — no jargon, no obligation.
Three Ways We Help
Whether you need strategic guidance, practical training, or someone to actually build the solution — we cover the full journey from "what should we do?" to "it's live and working."
AI Strategy & Consultancy
We sit down with you, understand how your business actually works, and identify where AI can make a genuine difference — not where a vendor wants to sell you a licence.
You get a clear, jargon-free report with specific recommendations, realistic costs, and an honest assessment of what's worth doing now, what can wait, and what you should ignore completely.
- AI readiness assessment
- Opportunity identification and prioritisation
- AI usage policy and governance
- Practical roadmap with costs and timescales
- Independent advice — no vendor commissions
Training & Workshops
Your team is going to use AI whether you train them or not. The question is whether they do it safely, effectively, and in a way that actually helps your business — or whether they muddle through with ChatGPT and hope for the best.
Our workshops are practical, not theoretical. Your people leave with skills they'll use the next morning, not a folder of slides they'll never open again.
- Microsoft Copilot training for business users
- "AI for Your Team" — practical half-day workshops
- Prompt engineering for non-technical staff
- Safe AI usage and data handling
- On-site at your premises or our offices
AI Implementation
This is where we're different from every other AI consultant in the county. We don't just advise — we build. Bespoke AI-powered systems, integrated with your existing tools, deployed into your business, and supported by us afterwards.
From email triage automation to full workflow systems, we design and develop solutions tailored to how your business actually operates — not how a software vendor thinks it should.
- Bespoke automation and AI-powered systems
- Integration with your existing business software
- We build it, deploy it, and support it
- No vendor lock-in — you own the solution
- From single automations to complete systems
AI That Works for Your Sector
We work with businesses where time is money and manual processes are the bottleneck. Our AI solutions are designed for the way you actually work — not a generic template.
Not sure where your business is on the AI journey? Find out which stage you're at and what the right next step looks like.
Solicitors & Legal
AI-assisted document review, correspondence drafting, case file summarisation, and email triage. Hours of fee-earner time recovered every week — with proper data handling and compliance baked in from day one.
AI for Solicitors →Manufacturers
Production data analysis, predictive maintenance, quality control automation, and connecting shop floor to office systems. The efficiency tools that were previously only available to large factories — now sized and priced for Worcestershire manufacturers.
AI for Manufacturers →Accountants & Bookkeepers
Receipt processing, bank reconciliation, client chasing and report drafting — automated so your team spends time on advisory work, not data entry. Xero, QuickBooks and Sage integration. MTD-aware.
AI for Accountants →Electricians & Contractors
Faster quotes, NICEIC compliance documentation, invoice chasing and scheduling — built for the way trades businesses actually work. Sole traders through to small teams. Less paperwork, more billable hours.
AI for Electricians →Has Your AI Consultant Ever Actually Built Anything?
Most AI consultants are advisors. They'll give you a strategy document, recommend some products, and move on to the next client. When it comes to actually making something work — that's suddenly "out of scope."
We're different because we're developers. We've been building business systems since the 1980s — bespoke databases, workflow automation, integration projects. Real code, for real businesses. AI is our latest tool, not our first rodeo.
When we tell you something is possible, it's because we've already built it. When we say it'll take two weeks, it's because we know — not because a project manager estimated it from a spec document.
- 40 years of software development experience
- Based in Malvern — local, accountable, on-site when needed
- We build it, deploy it, and support it ourselves
- No vendor lock-in, no commission-driven recommendations
- MSP capability means we understand your whole IT picture
Things We've Actually Built
Has your AI consultant ever actually built anything? Ours have. Here's what it looks like when real developers apply AI to everyday business problems.
Real Example — Email Triage
A Worcestershire professional services firm was spending over three hours every day on email triage and task extraction. We built an AI-powered system that categorises incoming mail, extracts action items, flags urgent correspondence, and drafts initial responses — all running automatically.
Result: Hours saved per week, not per month. The system paid for itself within the first month of operation.
Real Example — Referral Portal
A local organisation needed a referral portal that could handle multi-agency submissions, complex eligibility logic, and secure data handling. We designed and built the complete system — now live and processing real referrals from partner organisations across the county.
Result: A process that took days of phone calls and inconsistent paperwork now takes minutes online. We turned a backlog of months into days.
Worcestershire Businesses May Qualify for Funded Support
Worcestershire Growth Hub — Elevate Scheme
If your business is based in Worcestershire, you may be eligible for funded consultancy hours and match-funded grants for technology implementation through the Worcestershire Growth Hub Elevate scheme. This can significantly reduce the cost of AI strategy, training and implementation projects.
We can help you understand what's available and whether your project qualifies. Give us a call or drop us a message — it costs nothing to find out.
Frequently Asked Questions
Straight answers to the questions we hear most often from Worcestershire businesses thinking about AI.
What does AI consultancy cost for a small business?
It depends on what you need. A strategy assessment typically takes half a day and gives you a clear picture of where AI can genuinely help and what implementation will cost. Training workshops run from half a day to a full day. Implementation projects are scoped individually — some are straightforward automations, others more involved. We'll always give you a clear estimate before any work begins, and there's no charge for an initial conversation.
Is AI actually suitable for a small business with 10 or 20 staff?
Yes — and arguably more so than for large organisations. Small businesses have less bureaucracy, faster decisions, and often more obvious bottlenecks where AI makes an immediate difference. Email triage, document processing, and repetitive admin are just as common in a 10-person solicitors' practice as in a 500-person corporation. The difference is that AI has only recently become affordable at that scale — and that's exactly the gap we fill.
What is Microsoft Copilot and do we need training?
Microsoft Copilot is AI built into Microsoft 365 — Word, Outlook, Teams, Excel. If your business uses M365, you may already have access to it. It can save significant time on email drafting, document creation and meeting summaries, but without training most teams either don't use it or use it poorly. Our Copilot training is practical and designed for non-technical business users — your team leaves knowing exactly how to use it in their daily work, not carrying a folder of slides they'll never open again.
How is Resolve Information Technology different from other AI consultants in Worcestershire?
Most local AI consultants are advisors — they assess, produce a report, recommend products, and move on. We're developers. We've been building bespoke business systems for over 40 years, so when we recommend an AI solution, we can build it, deploy it and support it ourselves. We also work with many clients as their MSP, which means we understand their whole IT picture — not just the AI piece in isolation.
Is our data safe when using AI tools?
Data handling is one of the most important things to get right with AI, and it's an area where many businesses are currently exposed without realising it. Your staff may already be pasting sensitive client data into ChatGPT. We help you understand what's actually happening, establish proper usage policies, and implement AI solutions with appropriate data handling built in from day one. Compliance and confidentiality aren't an afterthought — they're part of every project we deliver.
Do you only work in Worcestershire?
Our clients are primarily in Worcestershire, Herefordshire and Gloucestershire. We're based in Malvern and prefer to work with businesses we can visit in person when needed — local accountability matters to us. If you're just outside these counties, give us a call and we'll tell you honestly whether we can help.
Ready to Talk About AI?
Whether you want a strategic overview, hands-on training for your team, or someone to actually build the automation — start with a free 20-minute conversation. No sales pitch. Just honest advice about what AI can and can't do for your business.
01684 899403