Privacy Policy
How we handle your data.
Who We Are
Resolve Information Technology is a family-run IT support and AI consultancy business based at Openspace, Upper Interfields, Malvern, Worcestershire, WR14 1UT. Our website address is https://resolvetech.co.uk.
What Data We Collect
When you use our contact form or book a call via Microsoft Bookings, we collect the information you provide — typically your name, email address, phone number and the details of your enquiry. We use this solely to respond to your enquiry and to provide our services.
Our website may use cookies to ensure the best experience. You can control cookies through your browser settings.
How We Use Your Data
We use your personal data to respond to enquiries, provide IT support and consultancy services, and to maintain our business relationship with you. We do not sell, rent or share your personal data with third parties for marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, rectify or erase your personal data. You also have the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us at privacy@resolvetech.co.uk.
Third-Party Services
Our website uses Google Analytics to understand how visitors use our site. This collects anonymised data such as pages visited, time on site and general location. No personally identifiable information is shared with Google for advertising purposes. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We also use Google Fonts for typography and Microsoft Bookings for appointment scheduling. These services have their own privacy policies.
Contact
If you have any questions about this privacy policy, please contact us at privacy@resolvetech.co.uk or call 01684 899403.
Last updated: May 2026