Privacy Policy
How we handle your data.
Who We Are
Resolve Information Technology is a family-run IT support and AI consultancy business based at Openspace, Upper Interfields, Malvern, Worcestershire, WR14 1UT. Our website address is https://www.resolvetech.co.uk.
What Data We Collect
When you use our contact form or book a call via Microsoft Bookings, we collect the information you provide — typically your name, email address, phone number and the details of your enquiry. We use this solely to respond to your enquiry and to provide our services.
This website sets no cookies of its own. Google Analytics sets cookies to tell one visit from another; see Analytics below, where you can switch it off.
How We Use Your Data
We use your personal data to respond to enquiries, provide IT support and consultancy services, and to maintain our business relationship with you. We do not sell, rent or share your personal data with third parties for marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, rectify or erase your personal data. You also have the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us at privacy@resolvetech.co.uk.
Analytics
We use Google Analytics to collect statistics about how this website is used, so that we can improve it: which pages are read, roughly where visitors are, and which links and buttons get clicked. It is used for that purpose only. It is not used for advertising, and nothing is shared with anyone for advertising. The UK rules for analytics used solely for statistical purposes do not require us to ask for consent, but you can switch it off here at any time, and we honour the Global Privacy Control signal if your browser sends one.
Third-Party Services
We also use Formspree to deliver the messages sent through the forms on this site, and Microsoft Bookings for appointment scheduling. These services have their own privacy policies. Fonts are served from our own website, not from a third party.
Contact
If you have any questions about this privacy policy, please contact us at privacy@resolvetech.co.uk or call 01684 899403.
Last updated: September 2026